Getting Started in Retail
An entry-level orientation for newcomers starting at a Canadian retail store — Walmart, Canadian Tire, Loblaws, Real Canadian Superstore, Shoppers Drug Mart, dollar stores, big-box electronics, or a local boutique. Greet customers, help them find what they need, ring a sale, listen to store announcements, watch for loss prevention, and stock a shelf. The grounding course for the retail track.
12 lessons · 3 open to everyone · About 4.5 hours · Level: CLB 3–4 · By Newcomer
Lessons
- Retail Vocabulary — Open to everyone
- Your Role in the Store — Open to everyone
- Helping a Customer Find Something — Open to everyone
- Cash Register Basics — Free account
- Processing a Sale — Free account
- Store Departments — Free account
- Store Announcements — Free account
- Loss Prevention Awareness — Free account
- Stocking & Shelf Maintenance — Free account
- Retail Basics Quiz — Free account
- Speaking Practice: Retail Store Essentials — Free account
- Flashcards: Retail Store Basics — Free account