Room Cleaning Standards
Lesson 2 of 13 in Housekeeping & Room Attendant Skills · 25 minutes
Follow the step-by-step room cleaning procedure used in Canadian hotels. Understand the order of cleaning tasks and time standards.
What you'll learn
- Follow the step-by-step room cleaning procedure used in Canadian hotels
- Understand the order of cleaning tasks
- Know the time standards for cleaning a standard room
From the lesson
In Canadian hotels, room cleaning follows a specific procedure to ensure every room meets the same high standard. Whether you work at a Marriott, Hilton, or a boutique hotel, the basic steps are similar.
Before you enter a room, knock on the door three times and announce, "Housekeeping!" Wait a few seconds for a response. If there is no answer, use your key card to enter. If a guest is inside, apologize and ask when you can return.
Start by opening the curtains and checking for any maintenance issues like broken lights, leaking taps, or damaged furniture. Report these problems to your supervisor right away.
Next, strip the bed completely. Remove all sheets, pillowcases, and duvet covers and…