Newcomer

Housekeeping & Room Attendant Skills

The skills of a housekeeping room attendant in a Canadian hotel. Cleaning to brand standard, hospital-corner bed-making, bathroom deep-clean, laundry and linen flow, lost-and-found procedures, minibar restocking, communicating with the front desk through the PMS or radio, turndown service, and WHMIS-compliant chemical handling. Built for entry-level housekeeping hires.

13 lessons · 3 open to everyone · About 5 hours · Level: CLB 3–4 · By Newcomer

Lessons

  1. Housekeeping Vocabulary — Open to everyone
  2. Room Cleaning Standards — Open to everyone
  3. Bed Making Techniques — Open to everyone
  4. Bathroom Cleaning — Free account
  5. Laundry & Linen Management — Free account
  6. Lost & Found Procedures — Free account
  7. Minibar Restocking — Free account
  8. Communicating with Front Desk — Free account
  9. Chemical Safety for Housekeeping — Free account
  10. Housekeeping Quiz — Free account
  11. Listening: Housekeeping Room Assignment — Free account
  12. Speaking Practice: Housekeeping Communication — Free account
  13. Flashcards: Housekeeping Review — Free account