Service Canada / My Service Canada Account
Lesson 3 of 8 in Government Online Portals · 22 minutes
Where Canada keeps your Employment Insurance (EI), CPP, OAS, and SIN information. Different from CRA — same login family, separate portal.
What you'll learn
- Distinguish Service Canada from CRA — and know which to use for which task
- Register My Service Canada Account (MSCA) using a Sign-In Partner or GCKey
- Apply for EI, view your CPP statement, and update your SIN-related details
From the lesson
If CRA is the money portal, Service Canada is the work-and-pension portal. They look similar at sign-in, but they hold different information.
What MSCA does — and what it doesn't
CRA vs Service Canada — at a glance
CRA (Canada Revenue Agency) handles taxes, refunds, the Canada Groceries and Essentials Benefit (formerly the GST/HST credit), Canada Child Benefit, RRSP/TFSA contribution tracking, and most benefit payments. Service Canada (the public-facing arm of Employment and Social Development Canada — ESDC) handles Employment Insurance (EI), the Canada Pension Plan (CPP), Old Age Security (OAS), the Social Insurance Number (SIN), some passport services, and reporting on your job-search…