Newcomer

Government Online Portals

Almost every Canadian government service has moved online. Six portals do 90 % of the work — but each has its own login, its own quirks, and its own ways of locking you out. This course walks you through every one, with screenshots, real questions, and 'what to do when you're stuck'.

8 lessons · 3 open to everyone · About 3 hours · Level: CLB 4–5 · By Newcomer

Lessons

  1. Portal vocabulary: portal, MFA, GCKey, two-step — Open to everyone
  2. CRA My Account — setup & navigation — Open to everyone
  3. Service Canada / My Service Canada Account — Open to everyone
  4. IRCC GCKey & Permanent Resident Portal — Free account
  5. Provincial health portals — Free account
  6. OSAP, StudentAid BC & provincial student-aid portals — Free account
  7. Dialogue: Forgotten password — calling the helpdesk — Free account
  8. Quiz: Portal navigation — Free account