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Your Role in the Restaurant

Lesson 2 of 12 in Getting Started in Food Service · 25 minutes

Understand the difference between front of house and back of house, learn common restaurant roles and duties, and discover which role matches your skills.

What you'll learn

  • Understand the difference between front of house and back of house
  • Learn the names and duties of common restaurant roles
  • Know which role matches your skills and interests

From the lesson

Every restaurant has two main areas: the Front of House (FOH) and the Back of House (BOH).

Front of House (FOH) is the area customers see. The dining room, the counter, and the drive-thru are all FOH. People who work in the FOH talk to customers. Cashiers take orders and payments. Servers bring food to tables. Hosts greet customers at the door and show them where to sit. Bussers clear dirty dishes from tables.

Back of House (BOH) is the area customers do not see. The kitchen, the storage room, and the dishwashing area are all BOH. Cooks and prep cooks work here. Prep cooks cut vegetables, measure ingredients, and get everything ready. Cooks make the food — they grill burgers, fry chicken,…