Newcomer

Taking a Simple Order

Lesson 3 of 12 in Getting Started in Food Service · 25 minutes

Learn to take a simple food or drink order, confirm it by repeating it back, and process payment at a Canadian QSR restaurant.

What you'll learn

  • Take a simple food or drink order from a customer
  • Confirm the order by repeating it back
  • Give the total and process payment

From the transcript

Taking food and drink orders at a coffee shop and a burger restaurant in Canada.

Priya: Hi! Welcome to Maple Mug Coffee. What can I get you?

Mike: Can I have a medium double-double, please?

Priya: A medium double-double. Anything else?

Mike: And a Boston cream donut.

Priya: So that's a medium double-double and a Boston cream donut?

Mike: Yes, that's right.

Priya: Your total is $4.27. Tap or cash?

Mike: I'll tap.

Priya: Here you go! Have a great day!

Mike: Thanks! You too.

Ahmed: Welcome to Northside Burgers! What can I get you?

Lisa: Can I have a burger combo, please?

Ahmed: What size? Medium or large?

Lisa: Medium, please.

Ahmed: What would you like to drink?

Lisa: A Coke, please. And a kids' meal for my…