Taking Restaurant Orders
Lesson 3 of 13 in Hotel Food & Beverage Service · 25 minutes
Practice taking a complete restaurant order from start to finish. Learn to present daily specials, answer menu questions, and handle modifications and dietary requests.
What you'll learn
- Take a complete restaurant order from start to finish
- Present daily specials and answer menu questions
- Handle modifications and dietary requests
From the transcript
Elena: Good evening! Welcome to Reign Restaurant. My name is Elena, and I'll be your server tonight.
Mr. Kim: Good evening, Elena.
Elena: Can I start you off with something to drink?
Mrs. Kim: I'll have a glass of white wine, please.
Mr. Kim: And I'll have a craft beer. What do you have on tap?
Elena: We have Steam Whistle Pilsner, Muskoka Cream Ale, and Mill Street Organic. All local Ontario breweries.
Mr. Kim: The Muskoka, please.
Elena: Great choices. Before I tell you our specials — does anyone at your table have any food allergies?
Mrs. Kim: I'm allergic to shellfish.
Elena: Thank you for letting me know. I'll make sure the kitchen is aware. Tonight's specials are a pan-seared duck breast with…