Greeting Customers

Lesson 1 of 13 in Customer Service in Food Service · 22 minutes

Greeting phrases for Canadian food service — QSR, casual, and fine dining. CLB 4 — warm, professional, adjusted for the venue.

What you'll learn

• Greet customers warmly and professionally
• Adjust formality to the venue (QSR, casual, fine dining)
• Ask initial questions (dine-in/takeout, party size, reservations)