Unloading Procedures
Lesson 3 of 13 in Shipping & Receiving · 25 minutes
Understand the step-by-step unloading process. Know how to secure the dock area before unloading and communicate with drivers and coworkers.
What you'll learn
- Understand the step-by-step unloading process
- Know how to secure the dock area
- Communicate during unloading
From the transcript
Receiving dock at a Canada Post sorting facility, Ottawa, Ontario
Fatima: Good morning. You're at dock 4. Can I see your BOL?
Steve: Here you go. 14 pallets. Seal number is 847291.
Fatima: Seal number 847291. The seal matches. I'm breaking it now.
Fatima: I'm putting the wheel chocks in place and engaging the dock lock.
Fatima: Dock plate is set. I'll walk in and check the trailer.
Fatima: Trailer looks good. 14 pallets, all wrapped. Starting the unload.
Fatima: Steve, pallet 9 has a problem. The top 3 boxes are crushed.
Steve: Let me see. That happened during loading maybe.
Fatima: I'm taking photos and noting it on the BOL.