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SBAR — the Canadian standard for clinical hand-offs

Lesson 1 of 3 in Professional Communication for IENs · 22 minutes

SBAR (Situation, Background, Assessment, Recommendation) is the universal communication framework in Canadian healthcare. It works for shift hand-offs, calls to physicians, transfers, and emergency communication. This lesson teaches the structure and the practice.

What you'll learn

  • Apply the SBAR structure to hand-off situations
  • Use SBAR when calling a physician
  • Communicate the right level of detail for each setting
  • Recognize SBAR variants in different settings

From the lesson

SBAR was developed in the US Navy submarine service for high-stakes communication and adopted by healthcare in the 2000s. Today, every Canadian hospital and most community settings use SBAR (or a close variant). It's the structure for: shift hand-offs, calls to physicians, transfers between units, code situations, and any situation where you need someone to act on information quickly. Mastering SBAR is one of the most career-improving skills for IENs.

1. The four parts of SBAR

S — Situation. What's happening RIGHT NOW. The most current, urgent fact.

Examples: • 'I'm calling about Mrs. Chen in 412B. She's having chest pain.' • 'I'm handing off Mr. Williams. He's resting.' • 'There's been a fall…