Dialogue: Calling the doctor at 2 AM
Lesson 2 of 3 in Professional Communication for IENs · 22 minutes
Listen to a clear, professional SBAR call from a nurse to a physician about a deteriorating patient. The patterns you'll hear are exactly what works in Canadian hospitals.
What you'll learn
- Hear SBAR applied to a real-time clinical scenario
- Recognize the patterns of effective nurse-physician communication
- Adopt the directness without rudeness
- Note how the nurse handles pushback
From the transcript
It's 02:15. Aisha Mohamed, RN, is on a med-surg unit. Mrs. Patel, 68, post-op day 1 from a hip replacement, has had increasing confusion and a temp spike to 38.7°C. Aisha has done her assessment and is calling the surgeon on call (Dr. Rodriguez, a senior resident).
Aisha: Hi Dr. Rodriguez, this is Aisha, RN on 4 South.
Rodriguez: Hi Aisha. What's up?
Aisha: I'm calling about Mrs. Patel in 412B. She's post-op day 1 from a left hip replacement. Over the last 90 minutes she's become increasingly confused and her temperature has gone up — currently 38.7. Heart rate 110, blood pressure 100/60, oxygen 94% on room air.
Rodriguez: Okay. What's her baseline?
Aisha: Pre-surgery, she was alert and…