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Processing Payments

Lesson 2 of 11 in Cash, POS & Transactions · 25 minutes

Understand all payment methods accepted in Canadian retail stores including cash, debit, credit, mobile pay, and gift cards.

What you'll learn

  • Understand all payment methods accepted in Canadian retail stores
  • Know the procedures for handling declined cards
  • Process tap, insert, swipe, and cash transactions

From the lesson

Cash Payments: When a customer pays with cash, you enter the amount they give you into the POS. The system calculates the change. Count the change back to the customer. In Canada, we have no pennies — cash totals are rounded to the nearest 5 cents ($4.52 becomes $4.50, $4.53 becomes $4.55).

Debit (Interac): Debit is the most common payment method in Canada. The customer taps their card (contactless) or inserts it and enters their PIN. You can also ask: "Would you like cash back?" Cash back lets the customer get cash from their bank account through your register.

Credit Card (Visa, Mastercard, American Express): Credit card payments work the same way — tap, insert, or swipe. For tap, no…