Newcomer

Introduction to Healthcare Work (PSW)

The foundational PSW course. Activities of Daily Living (ADLs), dignity and privacy in care, infection control basics, vital signs vocabulary, reading a patient chart, reporting to the nurse, shift report (SBAR), falls prevention, and culturally sensitive care. Built for newcomers entering Personal Support Worker training or starting work in Canadian long-term care, retirement, or home care.

15 lessons · 3 open to everyone · About 6 hours · Level: CLB 4–5 · By Newcomer

Lessons

  1. Healthcare Vocabulary — Open to everyone
  2. Your Role as a Care Worker — Open to everyone
  3. Activities of Daily Living (ADLs) — Open to everyone
  4. Patient Dignity & Privacy — Free account
  5. Infection Control Basics — Free account
  6. Communicating with Patients — Free account
  7. Vital Signs Vocabulary — Free account
  8. Reading a Patient Chart — Free account
  9. Shift Report Communication — Free account
  10. Falls Prevention — Free account
  11. Cultural Sensitivity in Care — Free account
  12. Healthcare Basics Quiz — Free account
  13. Listening: Morning Shift Report — Free account
  14. Speaking Practice: Healthcare Basics — Free account
  15. Flashcards: Healthcare Basics Review — Free account