The STAR Method for Interviews
Lesson 2 of 10 in Canadian Interview Skills · 25 minutes
Learn the STAR method (Situation, Task, Action, Result) to answer behavioural interview questions with clear, structured responses.
What you'll learn
- Understand the four parts of the STAR method
- Structure interview answers using STAR
- Practice creating STAR responses for common questions
From the lesson
The STAR Method
In Canadian job interviews, employers often ask behavioural questions. These questions start with phrases like 'Tell me about a time when...' or 'Give me an example of...' The best way to answer these questions is with the STAR method.
STAR stands for:
S — Situation: Describe the context. Where were you working? What was happening? T — Task: Explain your responsibility. What was your role? What needed to be done? A — Action: Describe what YOU did. Be specific about your actions, not your team's. R — Result: Share the outcome. Use numbers if possible. What improved?
Example Question: Tell me about a time you dealt with a difficult customer.
Example STAR Answer:
Situation: When I…