Newcomer

Dispatch, Shipper-Receiver Communication & Last-Mile

Long-haul or last-mile, the people who can make or break your day are: dispatch, the shipper, the receiver, and (sometimes) the customer. This course teaches the communication patterns — texts, calls, status updates, problem-reporting — that build trust and keep work flowing.

5 lessons · 3 open to everyone · About 1.5 hours · Level: CLB 5–6 · By Newcomer

Lessons

  1. Dispatch and shipping vocabulary — Open to everyone
  2. Communicating with dispatch — when, what, and how — Open to everyone
  3. Dialogue: At the shipper's loading dock — Open to everyone
  4. Last-mile delivery — delivery apps, courier work, and the gig economy — Free account
  5. Quiz: Dispatch, shipper-receiver & last-mile — Free account