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End-of-life conversations — language and presence

Lesson 1 of 3 in Difficult Conversations — End-of-Life, Bad News, Family Meetings · 24 minutes

End-of-life nursing requires specific language patterns and a specific presence. This lesson covers the practical patterns for compassionate communication.

What you'll learn

  • Use compassionate language in end-of-life situations
  • Be present without filling silence
  • Coordinate with palliative care team
  • Support family through dying process

From the lesson

End-of-life nursing is some of the most demanding and most meaningful work in healthcare. The language matters; the silence matters; the presence matters. This lesson covers the practical language IENs need for compassionate end-of-life care.

1. The shifting paradigm — palliative as positive

Canadian healthcare has shifted significantly on end-of-life over the past 20 years.

Old paradigm: • Death as failure. • 'Do everything' until the very end. • Avoid talking about dying. • Focus on cure, even when impossible.

Current paradigm: • Death as natural part of life. • 'Goals of care' conversations. • Open discussion of dying. • Focus on comfort and meaning when cure isn't possible. • Palliative…