Communication on the Cleaning Job
Cleaning is solitary work, but you'll have brief, important conversations every shift — with building managers about a broken door, tenants who need access, security guards who don't recognize you, and your own supervisor when you find a problem. This course teaches the patterns: what to ask, how to escalate, and what to put in writing.
3 lessons · 3 open to everyone · About 1 hour · Level: CLB 4–5 · By Newcomer
Lessons
- Building communication vocabulary — Open to everyone
- Greeting tenants, security, and managers — and identifying yourself — Open to everyone
- Quiz: Communication on the cleaning job — Open to everyone